Privacy Policy

1. Introduction

Simply Logistics ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and logistics services.

2. Information We Collect

• Personal Information: Name, phone number, email, pickup and delivery address.
• Shipment Information: Parcel contents, weight, dimensions, and value.
• Account Data: Login credentials and user preferences.
• Technical Data: IP address, browser type, device info, and usage logs.
• Payment Information: Billing details and transaction data (processed securely via third-party providers).

3. How We Use Your Information

• To process, manage, and deliver shipments
• To provide tracking updates and notifications
• To improve website performance and user experience
• To comply with legal and regulatory requirements
• To prevent fraud and ensure platform security
• To send service updates or promotional communication (with consent)

4. Legal Basis for Processing

We process your data based on:
• Your consent
• Contractual necessity (shipment services)
• Legal obligations (tax, customs, compliance)
• Legitimate business interests

5. Sharing of Information

We do not sell your personal data. However, we may share it with:

• Delivery partners and logistics providers
• Payment gateways and financial institutions
• Government or regulatory authorities (if required)
• Technology and analytics service providers

6. Shipment & Regulatory Data

For international shipments, certain data (such as sender and receiver details, shipment description, and value) may be shared with customs authorities for clearance and compliance purposes.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience, remember preferences, and analyze traffic. You can control cookies through your browser settings.

8. Data Security

We implement strong security measures including encryption, secure servers, and access control to protect your data from unauthorized access or misuse.

9. Data Retention

We retain your information only as long as necessary to fulfill services, comply with legal obligations, and resolve disputes.

10. Your Rights

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Opt-out of marketing communications

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

12. Fraud & Security Alerts

Simply Logistics never asks for sensitive information via unsolicited emails. If you receive suspicious messages, avoid clicking links and report them immediately.

13. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our services indicates acceptance of the updated policy.